Activating or deactivating an alert

Knowledge Exchange User Guide

About this task

By default, an alert is active but you can decide whether to follow the alert.
  • When the alert is active, you are notified by email on Mondays with a list of matching topics, whenever topics matching the search criteria are created or modified.
  • When the alert is not active, you get no notification about this search alert.

To activate or deactivate an alert, complete the following steps:


  1. From the My Account menu, click Alerts.
  2. Click the Active/Inactive toggle where a gray toggle indicates the alert is inactive and a colored toggle indicates the alert is active.