Resetting your password

Knowledge Exchange User Guide


If you have forgotten or need to reset your password, complete the following steps:

  1. On the upper right of the Knowledge Exchange home page, click Log On.
  2. Click Forgot Password.
  3. On the Reset Your Password page, in the Email field, enter the email address associated with your account.
  4. Click Forgot password.
  5. When you receive an email asking you to verify the password reset, click the link to open the New Password page.
  6. In the Password field, enter a new password, and click Change Password.